AI-driven advertising
How predictive models and managerial judgment can work together in campaign and conversion decisions.
Prospective Marketing Analytics PhD Researcher
I’m Hung Luong, a digital marketing and e-commerce practitioner developing a research agenda at the intersection of AI, advertising, customer journeys, and online conversion.
Research direction
Guiding question
How can firms combine AI recommendations with managerial judgment to optimize media spend, website content, and conversion performance?
My goal is to turn operational experience with digital channels into rigorous, managerially relevant marketing analytics research.
Practice
Research
Developing agenda
A focused program connecting marketing models with the day-to-day realities of media, content, and commerce teams.
How predictive models and managerial judgment can work together in campaign and conversion decisions.
How firms distribute budgets across channels when effects interact and performance changes over time.
How content, merchandising, and customer journeys shape engagement and purchase outcomes.
When paid, owned, and social channels reinforce one another—or create friction across the funnel.
Current preparation · 2026–present
I am reviewing research on advertising budget decisions, cross-media interactions, and multimodal AI conversion prediction, with particular attention to Professor Ceren Kolsarici’s work.
Selected experience
Roles spanning acquisition, paid media, analytics, merchandising, SEO, and e-commerce operations.
2025–2026
E-commerce Specialist
Managed onsite merchandising, campaign content, SEO updates, and e-commerce performance analysis across Salesforce Commerce Cloud.
2021–2024
Senior Digital Marketing Executive
Led integrated campaigns, advertising budgets, A/B tests, analytics reporting, and performance reviews across Google Ads, SEO/SEM, social, and email.
2017–2019
Digital Marketing Executive
Supported approximately 10% e-commerce revenue growth and managed a USD 10,000 mobile-app campaign that generated approximately 30,000 installations.
2015–2016
Marketing Executive
Delivered acquisition, loyalty, SMS, and seasonal campaigns, including a partner program covering nearly 180 partners.
Education
2019–2021 · Syracuse, New York
Marketing & Business Analytics
Syracuse University, Martin J. Whitman School of Management
Coursework included marketing analytics, business analytics, digital marketing analytics, data science using R, and financial analytics.
2012–2015 · Ho Chi Minh City
Business Administration
Hong Bang International University
Methods & tools
Applied strengths today, with quantitative depth continuing to develop through focused research preparation.
Research conversations
I welcome conversations with faculty and doctoral programs about research fit, preparation, and possible directions.