Prospective Marketing Analytics PhD Researcher

Marketing analytics for better digital decisions.

I’m Hung Luong, a digital marketing and e-commerce practitioner developing a research agenda at the intersection of AI, advertising, customer journeys, and online conversion.

Experience
7+ years
Graduate degree
MBA
Based in
Ho Chi Minh City
Hung Luong smiling in a dark collared shirt
MBA, Marketing & Business AnalyticsSyracuse University
01

Research direction

Guiding question

How can firms combine AI recommendations with managerial judgment to optimize media spend, website content, and conversion performance?

My goal is to turn operational experience with digital channels into rigorous, managerially relevant marketing analytics research.

Practice

Experience across the digital decision cycle

  • Paid media and budget allocation
  • Website content and conversion
  • Cross-channel performance measurement
  • E-commerce operations and customer journeys

Research

Questions grounded in how firms actually decide

  • AI-assisted advertising decisions
  • Multimodal conversion prediction
  • Cross-media synergy and antagonism
  • Digital experimentation and causal inference

Developing agenda

Research interests

A focused program connecting marketing models with the day-to-day realities of media, content, and commerce teams.

01

AI-driven advertising

How predictive models and managerial judgment can work together in campaign and conversion decisions.

02

Advertising allocation

How firms distribute budgets across channels when effects interact and performance changes over time.

03

Website content & conversion

How content, merchandising, and customer journeys shape engagement and purchase outcomes.

04

Cross-media effects

When paid, owned, and social channels reinforce one another—or create friction across the funnel.

Current preparation · 2026–present

Building the bridge to doctoral research

I am reviewing research on advertising budget decisions, cross-media interactions, and multimodal AI conversion prediction, with particular attention to Professor Ceren Kolsarici’s work.

  1. Refreshing regression, causal inference, R, and Python.
  2. Planning a replication-and-extension project using public marketing data.
  3. Refining questions that join AI-generated recommendations with managerial judgment.

Selected experience

Practice that informs the questions

Roles spanning acquisition, paid media, analytics, merchandising, SEO, and e-commerce operations.

2025–2026

Rodd & Gunn

E-commerce Specialist

Managed onsite merchandising, campaign content, SEO updates, and e-commerce performance analysis across Salesforce Commerce Cloud.

2021–2024

ManpowerGroup Vietnam

Senior Digital Marketing Executive

Led integrated campaigns, advertising budgets, A/B tests, analytics reporting, and performance reviews across Google Ads, SEO/SEM, social, and email.

2017–2019

SCJ TV Home Shopping

Digital Marketing Executive

Supported approximately 10% e-commerce revenue growth and managed a USD 10,000 mobile-app campaign that generated approximately 30,000 installations.

2015–2016

Dai Hy Hospitality

Marketing Executive

Delivered acquisition, loyalty, SMS, and seasonal campaigns, including a partner program covering nearly 180 partners.

Education

Academic foundation

2019–2021 · Syracuse, New York

Master of Business Administration

Marketing & Business Analytics

Syracuse University, Martin J. Whitman School of Management

Coursework included marketing analytics, business analytics, digital marketing analytics, data science using R, and financial analytics.

2012–2015 · Ho Chi Minh City

Bachelor of Business Administration

Business Administration

Hong Bang International University

Methods & tools

Working toolkit

Applied strengths today, with quantitative depth continuing to develop through focused research preparation.

Research methods
Regression refresh · A/B testing · Digital experimentation · Conversion funnels · Causal inference (developing)
Programming & BI
R · Python · SQL · Excel · Tableau · Power BI
Analytics
Google Analytics / GA4 · Google Search Console · Campaign and web analytics
Marketing platforms
Google Ads · Meta Ads · LinkedIn · HubSpot · Mailchimp · Semrush · Moz
E-commerce & web
Salesforce Commerce Cloud · HTML5 · Onsite merchandising · SEO content management

Research conversations

Interested in marketing analytics, AI, and digital decision-making?

I welcome conversations with faculty and doctoral programs about research fit, preparation, and possible directions.